PRIVACY POLICY

Please read carefully the ON/SET Alfama – Lisbon Cinema Apartments Privacy Policy, where we act as responsible for the processing of the personal data you provide us, which implies your knowledge and acceptance of the following conditions.

Who is responsible for collecting and processing the data?

ON/SET Alfama – Lisbon Cinema Apartments is the entity responsible for collecting and processing the personal data and may, within the scope of its activity, use entities subcontracted by it for the purposes indicated herein.

What is personal data?

Personal data is any information of any nature, including sound and image, relating to an identified or identifiable individual.

A person can be considered identifiable directly or indirectly, in particular by reference to an identification number or one or more specific elements of his/her physical, physiological, psychic, economic, cultural or social identity.

While browsing, the ON/SET Alfama – Lisbon Cinema Apartments website may collect information about the computer, including its IP address, operating system and browser used, for the purpose of aggregating statistical and analytical information.

ON/SET Alfama – Lisbon Cinema Apartments assumes that the data has been provided by the holder or has given authorization to do so and assumes that the data are true and up to date.

How is your data collected?

Personal data may be collected through the following means:
a) Email
b) Website
c) Phone calls
d) In person

The data collected are processed and stored computerized and, in strict compliance with personal data protection legislation, are stored in specific databases and created for this purpose, by ON/SET Alfama – Lisbon Cinema Apartments or by entities subcontracted by it.

Some personal data collected on the website are mandatory and, in case of lack or insufficiency, ON/SET Alfama – Lisbon Cinema Apartments may not be able to provide you with the services or information requested by you, and in each case informed of the mandatory nature of the provision of the personal data concerned.

What are the purposes and reasons for the processing of your data?

In accordance with the principles of personal data protection, ON/SET Alfama – Lisbon Cinema Apartments may only process them for certain purposes and if it has the legal basis to do so:

1. Based on the hotel services contract which it has concluded for the purpose of:
a) Management of reservations and stays;
b) Invoicing and verification of means of payment;
c) Providing the necessary information for your stay at the Local Accommodation;
d) Customer support.

2. To comply with legal obligations:
e) Complaint management;
f) Fulfillment of other legal or regulatory obligations.

3. Because you are our customer and we have a legitimate interest in wanting to provide you with a better service, we process your data for the purpose of:
g) Contacts schedule.

In order to achieve the purposes identified above, ON/SET Alfama – Lisbon Cinema Apartments may interconnect the collected data in order to update and complete such data.

With whom is your data shared?

The data collected and held by ON/SET Alfama – Lisbon Cinema Apartments may be transmitted, respecting the duty of confidentiality and the principle of the purpose that governed its collection, to the following entities:

a) Group entities in which ON/SET Alfama – Lisbon Cinema Apartments is inserted;
b) Judicial or administrative authorities, where such assignment is compulsory;
c) Subcontractors who will process the data on behalf of ON/SET Alfama – Lisbon Cinema Apartments and in accordance with the purposes determined by it.

 

COOKIE POLICY

Cookies are small pieces of information that can help identify your browser and can store information, for example, settings and user preferences.
Accommodation at our studios is governed by the conditions described below and disclosed on our website www.onsetalfama.com, and also available in the rooms and reception.

ON/SET Alfama – Lisbon Cinema Apartments may store cookies on your device in order to personalize and facilitate navigation to the maximum, not providing those same cookies, references or personal data of the User.

What are your rights?

Under the Personal Data Protection Act, we guarantee you the right to access, update, rectify, delete, portability and delete your personal data. You can also file complaints with the National Data Protection Commission.

We also grant you the right to object to the use of data provided for marketing purposes, for sending informative communications or for inclusion in informational lists or services. If you did not do so when collecting data, you may submit a request later.

These rights should be exercised at the following email address [email protected]

How long is your data stored?

The period during which data is stored and retained varies according to the purpose for which the information is processed. Where there is no specific legal requirement, data will be stored and retained only for the minimum period necessary for the purposes for which it was collected or further processed, after which it will be deleted.

Is your data treated securely?

ON/SET Alfama – Lisbon Cinema Apartments is committed to ensuring the protection of the security of your data. To this end, it has adopted various security measures, both technical and organizational, in order to protect the personal data, it makes available to us against its unauthorized dissemination, loss, misuse, alteration, processing or access, as well as against any other form of illicit treatment.

ON/SET Alfama – Lisbon Cinema Apartments requires its subcontractors and partners to adopt security measures equivalent to those it practices.

Notwithstanding the security measures practiced, the user must take additional security measures, namely, to ensure that he / she uses properly updated security equipment and browser, with active firewall, antivirus and antispyware, as well as making sure authenticity of the websites you visit on the Internet, and you should avoid websites you do not trust.

Communications

ON/SET Alfama – Lisbon Cinema Apartments acknowledges that it may communicate User data in the context of merger, acquisition and/or incorporation processes in which it is located, not considering such communication as a transfer of data to third parties, nor being processed subcontracted.

It may also transmit data to third parties in the context of investigations, investigations and judicial and / or administrative proceedings of a similar nature, provided that this is properly ordered by court order.

Data transfer

Should data transfers to third countries outside the European Union or the European Economic Area occur, ON/SET Alfama – Lisbon Cinema Apartments will comply with the law, in particular as regards the suitability of the country of destination for protection personal data and the requirements that apply to such transfers, and personal data are not transferred to jurisdictions that do not offer security and protection guarantees.

The use of ON/SET Alfama – Lisbon Cinema Apartments social networks may involve data transmission to social network service providers, which may be based outside the European Union or the European Economic Area. ON/SET Alfama – Lisbon Cinema Apartments is not responsible for any data you make available on social networks.

Privacy Policy changes

ON/SET Alfama – Lisbon Cinema Apartments reserves the right to make adjustments or changes to this Privacy Policy at any time and these changes are duly publicized via email: [email protected] or www.onsetalfama.com.

ON/SET ALFAMA
Lisbon Cinema Apartments